Services provided by
e-com

e-ccommodation.com currently offers four specialised services to the individual accommodation Owner's, small business and/or Holiday Rentals Agencies in the Costa Brava, Spain region. Each Service is tailored to the different Holiday Management needs and carries different service level and cost.

1. e-ccommodation.com WEB Advertising Service

This service is design to enable Holiday accommodation owners to promote their holiday accommodation on the internet free of charge by advertising on e-ccommodation.com site.
The advertising consist of a full page which is dedicated to each accommodation, with a detailed description of the accommodation and surrounding area, at least three photographs and an enquiry form that directs all holiday makers enquires directly to the owner.

Advertising on e-ccommodation.com is completely FREE of charge. This Service is available to all Holiday accommodation Owners, and small to medium size Holiday Rental agencies around the world.

For further details please visit the Owners Area.

2. e-ccommodation.com Booking Management Service

This Service is currently being used by individuals and small to medium sized agencies. e-ccommodation.com finds the customer; assists the agencies/individual with the overall administration, booking process, correspondence and other value added services, assisting the holidaymaker with flights, car hire, etc; and professionally fronts the agencies/owners up to the holidaymakers arrival.

This extremely popular service includes:

• marketing the property
• responding to all enquiries and correspondence
• taking bookings
• full accounting, including issuing invoices and receipt
• collecting the Deposit and Security Deposit
• issuing the appropriate directions and information about the area
• liaising with with the owner, keeping them up to date with all bookings taken, guests' arrival and departure details and any changes
• forwarding the Deposit and Security Deposit to the owner

We ‘appraise’ the accommodation and suggest the best possible rental prices, aiming at a higher volume of rentals rather excessive rental prices which achieve only a few bookings.  Once the appropriate rentals prices for the property are agreed we take over the overall process up to receiving the Deposit and Security Deposit.  The owner is responsible for arranging to meet and greet the holidaymakers, collect Cost of Hire, less the deposit and handing over the keys; providing the bed linen; being the contact for any enquires or issues; collecting the keys on the last day of rent and returning the Security Deposit less and deductions for breakages or cleaning.

e-ccommodation.com does not charge for this service.  Our margins are made from the difference between the rental price agreed with the owner and the rental price offered by e-ccommodation.com.  That margin varies in different circumstances - we take all the risks on pricings, but the owner still receive the agreed revenue!

3. e-ccommodation.com Full Management Service

This Service is designed for busy holiday accommodation owners who wish to rent out their property to holidaymakers, and is currently only available in the Costa Brava, Spain area.  e-ccommodation.com finds the customer; assists with the overall administration, booking process, correspondence and other value added services, assisting the holidaymaker with flights, car hire, etc; meeting and greeting the holidaymakers and being available for all enquiries and issues during the holiday.  This service is designed to take away all the worries of managing holiday accommodation owners to concentrate on enjoying life and spending the income earned from their rentals.

This service includes:

• marketing the property
• responding to all enquiries and correspondence
• taking bookings
• full accounting, including issuing invoices and receipt
• collecting the Deposit and Security Deposit
• issuing the appropriate directions and information about the area
• liaising with with the owner, keeping them up to date with all bookings taken, guests' arrival and departure details and any changes
• meeting the holiday makers and handing over the keys to the property
• providing the bed linen and towels
• taking all enquires and handling any issues during the booking
• collecting the keys on the last day of the holiday
• inspecting the property to ensure it is being left as it was found
• returning the Security Deposit to the holidaymakers
• cleaning the property before and after each booking
• forwarding the full cost of hire to the owner

As with the Booking Management Service, we ‘appraise’ the accommodation and suggest the best possible rental prices, aiming at a higher volume of rentals rather excessive rental prices which achieve only a few bookings.  However, once the appropriate rentals prices for the property are agreed take care of the whole process from initial enquiry and subsequent booking through to returning the Security Deposit to the holidaymakers when they vacate the property.

Due to the nature of this service, we currently only offer the service in the Costa Brava area, where we have a presence with our newly opened office.

e-ccommodation.com does not charge for this service.  Our margins are made from the difference between the rental price agreed with the owner and the rental price offered by e-ccommodation.com. That margin varies in different circumstances - we take all the risks on pricings, but the owner still receive the agreed revenue!

4. e-ccommodation.com Estate Management Service

This Service is used by individuals who have a second home in the Costa Brava but do not live in the area and wish to rent out their property to holidaymakers, whilst ensuring that their property is functionally and aesthetically maintained.  In addition to finding the customer and handling the management of the holiday accommodation, e-ccommodation.com also fulfils other additional requests made by the holiday accommodation owners.
This service comprises all the facilities offered in the Full Management Service, but also includes the following, as per the holiday accommodation owners’ instructions:

• any maintenance repairs and upkeep to the property
• gardening
• maintenance and cleaning of swimming pool
• collecting and forwarding mail

All requests are discussed with the holiday accommodation owner in full to ensure that requirements are fully understood and price given per each undertaking. Due to the nature of this service, we currently only offer the service in the Costa Brava area, where we have a presence with our newly opened office.